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Inclusive by Design: How Deliverydevs Engineered a Seamless “Click-to-Connect” Experience for Funclusion

For a brand centered on inclusion, a difficult-to-use website is a contradiction.
CLIENT
click-to-connect
Sector
Healthcare
Scope
Booking platform build
Accessible UI, scheduling and automation
services
UI/UX, Web Development

Contents

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00
01

The challenge

For a brand centered on inclusion, a difficult-to-use website is a contradiction. Staff were spending hours on email and calls simply to confirm appointments, and the previous flow was not built for users who needed a quick, visual, intuitive path to book a service. The goal was a digital home that feels as welcoming as the physical brand, with the booking workflow fully automated.

What had to change

  1. The manual burden: staff were spending hours managing email and calls to confirm appointments.
  2. UX barriers: the previous flow was not optimized for users who needed a quick, visual and intuitive path to book.
  3. The goal: a digital home as welcoming as the physical brand, automating 100% of the booking workflow.
02

What we did

Deliverydevs did not just build a website; we engineered a booking platform that automates the whole connection workflow. A custom WordPress theme put visual accessibility first, with inclusive color palettes and typography so users of all abilities can navigate effortlessly, and with every design element placed to reduce cognitive load — making the route from homepage to booking page the path of least resistance rather than a journey.

For a brand centered on inclusion, a difficult-to-use website is a contradiction.

On the build
03

The toolkit

Three fronts carried the work, each against a named part of the problem.

Universal design UI/UX

A custom WordPress theme prioritizing visual accessibility, with high-contrast, readable color palettes and typography, and an empathy-driven layout that reduces cognitive load at every step toward the booking page.

The Calendly integration

The heart of the project. Calendly was embedded directly into the site’s own UI so nobody has to leave the Funclusion environment to book, with automated time-zone detection showing international users availability in their local time, and post-booking triggers firing confirmation emails, calendar invites and reminder sequences to cut no-shows.

Speed and conversion tracking

Mobile-first performance work so the booking widget loads in under 1.5 seconds even on slower networks, and GA4 event tracking on booking completion rate so the client can see exactly where users drop out of the funnel.
Booking platform build

We make it effortless for people to connect.

The kind of seamless experience we built for Funclusion.
Contact us
04

Results

The transformation turned Funclusion into a self-operating service platform. Manual scheduling tasks fell by 80%. Appointments booked rose threefold inside the first month. The booking flow became a zero-exit journey, with users staying on site from start to finish. And the brand launched a professional, accessible identity that matches its mission rather than sitting at odds with it.
05

Conclusion

Through the marriage of empathetic design and smart automation, Deliverydevs has freed Funclusion to focus on what it does best: creating inclusive joy. This is not just a website; it is a frictionless gateway to a better community experience.
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