EFU General Insurance needed to move its motor underwriting system from Oracle Forms to Oracle APEX, and it needed to happen soon. Data integrity was the first constraint, because corruption or loss was a real possibility; a shortage of resources had already produced a high-pressure environment with firm deadlines; and the system documentation was so scant that establishing what the existing system actually did became a piece of work in its own right before any migration could begin.
Extensive research produced a proper augmentation plan, and three highly qualified engineers were placed on the EFU General campus to carry the implementation and its integration. A deep evaluation of the existing system gave us the technological nuances and let us identify the features and functionality that genuinely had to migrate, from which a project plan with precise deadlines, checkpoints and direction for each deliverable followed. Business documentation was prepared and examined first and signed off by the key stakeholders, and from there the work concentrated on an Oracle APEX interface shaped by business user input rather than by assumption.
Undocumented systems are migrated by reading the system, not the documentation.
Three disciplines carried the engagement, each against a named part of the problem.
Tired of outdated technology holding your business back?
Tell us what the old system still does that nothing else does, and we’ll plan the move around it.
The APEX platform improved system performance substantially, with higher processing rates and a more responsive interface, while simpler procedures and less manual intervention produced a visible lift in operating efficiency. The interface was built from end-user feedback and the experience of using it improved accordingly. The move also closed the security problem, retiring the risks tied to the ageing Oracle Forms platform and leaving a safer environment for sensitive data, while the testing and validation carried out during the transfer held data integrity intact with nothing important lost or corrupted. Oracle APEX now carries policy issuance, risk assessment, claims administration and policy renewals.
The project closed efficiently despite the technical detail, the stringent time constraints and the work of acclimatizing everyone to a new system. The motor underwriting system runs on the new APEX platform with better performance and a better experience, and with a more secure and effective system in place EFU General is positioned to keep serving its clients well and to handle what comes next more efficiently.
Send us what you have and an engineer will come back with how the migration would run.