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The Client

Falcon-i Tracking offers advanced asset tracking solutions by tracking real-time vehicle and fleet monitoring to both businesses and individuals. With a strong system that can accommodate more than 150,000 concurrent devices and process over 60 million data records on a daily basis, Falcon-i enables its clients with unmatched insights and control over their assets. It offers flexible solutions for everything from logistics and transportation applications to personal vehicle tracking in order to ensure safe and organized operation. It enjoys support from 70,000 mobile app users, making the loyal customer base a backbone of the product to integrate into existing systems using dynamic analytics and live tracking. Falcon-i names itself as the leading asset and mobile-tracking company because it ranks among tracking services that provide advanced technologies utilizing Google Maps, Firebase Push Notifications, and Kubernetes. Moreover, its scalability and reliability make it the number-one choice for any business.

The Challenges

Though Falcon-i was tackling many challenges, the major one was avoiding the areas that were affecting operations’ efficiency and hindering the capacity to provide reliable services, which would allow them to expand their client base.

Accounting and Financial Management

Since Falcon-i had many clients on the list, managing their extensive financial data was a challenge. The requirement was to upgrade the system by processing the entire transaction process, preparing reports, and meeting regulatory standards.

Procurement and Vendor Management

The buying module needed to be simplified by automating purchase orders and vendor management for a coordinated Falcon-i’s supply chain process.

Scalability and Performance

It was over 150,000 concurrent devices with 60 million records being processed daily. Therefore, the existing system found it very difficult to scale efficiently while maintaining performance in peak loads.

Real-time Insights and Notifications

There was an imperative need to generate insights for clients while sending more than 50,000 daily push notifications using a highly integrated and robust system.

Pre-sales Software Limitation

Pre-sales software was very limited in functionality, so it was not able to offer the required flexibility and integration capabilities that were required to make the sales cycle more streamlined, which then caused inefficiencies and missed opportunities for the optimization of the process.

Custom CRM Integration with ERPNext

Because the flow of customer data was badly impacted, Deliverydevs needed to improve communication and eradicate the barrier to interaction with clients. This required a custom CRM integration with ERPNext via APIs.

The above mentioned issues made a point very clear that there was an utmost need for an overreaching, scalable, and automated ERP solution that audibly addresses the inefficiencies and improves the operational excellence of all the departments.

Boost customer satisfaction and streamline your service operations with ERPNext.

The Solution

Falcon-i Tracking partnered with Deliverydevs to implement the tailored ERPNext solution that was addressing all of its various business needs. The solutions were addressed, which include utilizing technology and deep industry insights into the boosting processes through major operational areas:

Accounting

Deliverydevs introduced the ERPNext accounting module, streamlining the finance function. It can handle even the most complicated transactions, automatically comply with tax laws, and effortlessly prepare reports, thus making it more transparent and compliant with regulatory requirements.

Procurement and Vendor Management

The buying module simplified procurement processes by automating purchase orders and vendor management, ensuring seamless coordination across Falcon-i’s supply chain.

Sales Optimization

By implementing ERPNext’s selling module, the solution improved sales order processing and automated invoicing and strengthened customer relationship management, allowing the sales team to focus on growth and client retention.

HR and Payroll Automation

The HR/payroll module digitized employee data management and payroll processes, reducing manual effort and errors while enhancing workforce management efficiency.

Customer Relationship Management (CRM)

The CRM module provides a centralized platform for managing leads, opportunities, and client interactions, fostering better communication and long-term customer relationships.

Stock and Inventory Management

Deliverydevs implemented a comprehensive stock module to track inventory levels, observe the movement of stock and optimize warehouse operations so that needed resources are available on schedule.

Custom Integrations and Scalability

Deliverydevs personalized the ERPNext solution for Falcon-i to handle over their 150,000 concurrent devices, which process 60 million records daily and support 50,000 daily push notifications. Kubernetes and Docker make the scalability sure, while CI/CD pipelines make smooth updates available.

Real-Time Insights

The ERPNext system implemented advanced tools such as Google Analytics, Google Tag Manager, and Firebase. All to deliver actionable insights and improvise the decision-making processes.

ERPNext Replaced Oracle Fusion

Falcon-i transitioned from Oracle Fusion and was replaced for ease through ERPNext. Which can make the process smooth across a number of departments, thus providing much greater integration.

Elimination of Oracle Fusion Licensing Costs

After switching to ERPNext, Falcon-i eliminated the cost of annual recurring license fees for Oracle Fusion, thereby saving the organization money.

Facilitating Organization-Wide Digitization

As a free and open-source solution, ERPNext allowed Falcon-i to digitize its entire organization, accommodating unlimited users and scaling operations more efficiently across different business functions.

Migration of HR and Payroll Management

The complete migration of Falcon-i’s HR and payroll processes to ERPNext enabled automation, ensuring smoother workflows, accurate calculations, and faster payroll management across the organization.

Enhanced API Performance

ERPNext APIs outperformed Oracle APIs by enabling the creation of auto-invoices 10 times faster, significantly improving billing efficiency and reducing manual intervention.

Through these tailored solutions, Falcon-i gained a unified, automated, and scalable system capable of addressing its operational challenges while delivering measurable improvements across its business functions.

Unlock growth and efficiency with ERPNext

Improve service delivery and delight customers with ERPNext.

The Result

Implementation of Deliverydevs’ ERPNext brought about transformative improvements to Falcon-i, pushing the firm towards operational efficiency and business growth. Cost savings were experienced from the saving of annual license fees on Oracle Fusion; automation reduced overheads on procurement, HR, and stock management. The reporting times decreased by 30%, and much manual effort was minimized. ERPNext has far better APIs than Oracle; therefore, the auto-invoice can be produced 10 times faster than that of Oracle. CRM and sales optimizations increased monthly orders by 20% and customer retention by 15%. Real-time stock tracking reduced wastage by 25%, and payroll automation saved valuable administrative time, improving HR efficiency. These improvements, combined with faster order processing and enhanced CRM strategies, greatly boosted customer satisfaction and reinforced Falcon-i’s service excellence.